Responsible Gaming
Gaming Should Be Fun, Not Financial
At burlives.com, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape from difficulties. Please gamble responsibly and within your means.
Remember: the house always has an edge. Only spend what you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our services and play at Neosurf casinos. We take age verification seriously and comply with all Australian gambling regulations.
If you are under the legal gambling age, please do not access our website or attempt to gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling from family, friends, or partner
- Spending increasing amounts of time or money on gambling
- Neglecting work, study, family, or social responsibilities
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount you gamble or time spent gambling
- Borrowing money to fund gambling activities
- Experiencing relationship problems due to gambling
- Feeling that gambling is your only way to solve problems or escape stress
If you recognize any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Many online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Time-Out: Take a break from gambling for a set period
- Betting Limits: Restrict the maximum stake per bet
We encourage you to use these tools proactively. Contact your casino's support team to activate any of these features.
Support Organizations & Resources
If you need help, support is available. Here are organizations appropriate for Australian players:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential online and telephone counselling service (1800 858 858)
- Gambler's Help (Victoria): 1800 858 858 or visit their website for state-specific services
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org – 1-800-522-4700
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue, but help is available. If you or someone you know is struggling with gambling:
- Contact Gambling Help Online on 1800 858 858 for free, confidential support
- Visit www.gamblinghelponline.org.au to chat with a counsellor online
- Speak to a trusted friend, family member, or healthcare professional
- Use self-exclusion tools to restrict your access to gambling
You are not alone. Help is just a phone call or click away.
Our Commitment
burlives.com is committed to promoting responsible gambling and protecting our users. We support all efforts to prevent problem gambling and encourage safe, enjoyable gaming experiences. If you have any concerns about your gambling or that of others, please don't hesitate to reach out to the support organizations listed above.